Friday, August 6, 2010

Dell-for-core doors up: litigation preparation and preliminary results this week


Yesterday, Dell's change in attitude, but still did not launch its new solution, consumers will continue to liaise with lawyers throughout the proceedings on matters relating to consultation and preparation. Intel, told reporters on the responsible person "for the core" event a preliminary note.

Dell: Service attitude change

Have reflected consumers, Dell's service attitude change a lot of complaints. Jilin Mr. Sun describes: "Yesterday's attitude is better, claiming that one or two days there will be engineers to solve the problem for me." Mr. Sun had purchased the Dell XPS1210 laptop models after receiving the product was found severely diminished, graphics only 64M independent memory, instead of dedicated graphics memory Dell 256M statements. The chips are also "change" has become the T2300E.

In order to deal with "for-core" event, Dell partners commissioned the day before yesterday said it may offer new solutions to make customer satisfaction. As of yesterday, the program has not yet launched. Dell has not disclosed the sale of the related T2300 halted "for the core," the total number of laptops. Currently, nearly 380 consumers through the provision of voluntary testing found that Dell does not match the products and orders.

Intel: Dell has had to communicate with

Yesterday, T2300 and Intel T2300E chip provider of the person in charge, told reporters that the chip issue has been communication with the Dell. "Is the difference between the two chips, T2300 with virtual technology, T2300E without virtual technology, but the E is optional, can be added from time to increase." As for the Dell Intel provided to the price of these two chips, the official said, and unaware of the need for further inquiry.

Lawyer: the outcome of litigation this week to prepare

Shanghai consumers are actively preparing for the prosecution of suspected fraud Dell Ma Jianrong attorney, said yesterday that the specific circumstances of the proceedings prepared to have preliminary results this week. Ma Jianrong said the decision on the future actions and rights of consumers have a model case.

Dell "for the core," Teng CCTV "Global Information list" list

In recent days, Dell "for core door," The incident drew nationwide media attention than have all reports or comment.

China Central Television yesterday, the Dell "for the core" event as a "global information list" list, its title is "the core event for hiccups have risen again, consumers want to sue Dell of fraud." Dell said in the program, respect for legal procedures, in addition to not make any comment.






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